Mechanical ventilation is used in life support for millions of people each year, in everything from scheduled procedures to acute organ failures such as in incentive care units.

Servo ventilators build on close collaboration with intensive care clinicians around the world. The result is higher levels of patient safety and a superior user experience. Servo-u provides many options for personalized lung protection and weaning. All are easy to understand, implement and use, making it simple to integrate advanced personalized ventilation strategies into daily patient care.

The intuitive touchscreen makes Servo-u a breeze to learn and use. Help menus, recommendations and prompts help staff to orientate quickly and follow guidelines. The interface also simplifies knowledge sharing, making it easy to retrieve screenshots and recordings or connect to a larger screen. Servo-u features an ergonomic design. The screen can be rotated through 360°, which means you can place the ventilator anywhere around the bed depending on clinical requirements. You can also mount Servo-u on a ceiling supply unit or shelf. The system is light and compact, making it highly suitable for intra-hospital transport.

Involving users to evolve superior products

The creation of the SERVO-U and SERVO-n was done in cross-functional teams. Physical mockups and digital prototypes were built from day one to make concepts come to life and facilitate user tests. The prototypes were continuously tested globally with different users and stakeholders. Never before in the SERVO history had such an extensive amount of users from intensive care units around the world been involved to such a high degree at all stages in the development process. Evaluation results were constantly fed back to the teams in a structured way ensuring that the overall objective in terms of user experience was met. By looking at the context and needs of all users, including patients and family to evaluate proposed solutions, it became evident that also emotional design aspects are of high value.